🚚 Shipping Information

1. Processing Time – Orders are processed within 1–2 business days (Mon–Fri, excluding holidays). – Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time – Standard Shipping: 10–18 business days – Expedited Shipping: 3–7 business days (if available)

3. Shipping Cost – Free Shipping: Orders over $39.9 USD – Flat Rate: $5.99 USD for orders under $39.9

4. Shipping Regions – We ship to the United States, Canada, United Kingdom, Australia, and most European countries. – Please confirm your address is correct before placing an order.

5. Tracking Information – Once your order is shipped, you will receive a tracking number via email. – You can track your package on the carrier’s website.

6. Notes – Delivery delays may occur due to customs, weather, or carrier issues. – We are not responsible for lost or stolen packages if the tracking shows “delivered”.

Taxes, customs fees, and shipping costs are included in the product price or shipping. These additional costs are borne by the seller.

Zhejiang Kezu Electric Appliance Co., Ltd.
No. 53, Senhai Garden, Xizhen Town, Ninghai County, Ningbo City, Zhejiang Province, Zip Code 315600